Perhaps the most crucial step of all is when ideation turns into adoption. Our work isn’t finished until end users have fully adopted new software, systems, and behaviors. That’s why we partner with our clients to roll out user training and customer experience solutions for long term success.
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Go-Live Faster is committed to ushering in technologies, systems, and processes that make commercial banking organizations more efficient and productive. The strategy culminates when internal stakeholders and customers have seamlessly completed digital adoption.
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Build vs. Buy analysis
Technology Selection
Business Case Creation
Skills Gap Analysis
Internal Marketing
User
Training
System and Process Optimization
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Customer Experience Solutions
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Internal Marketing
User
Training
System and Process Optimization
Customer Experience Solutions
Our proprietary accelerators for Discovery include our repository of 500+ commercial banking risk and success factors. These risk and success factors help us assess Bank planning readiness upfront across product, operations, IT, QA, migration, and project management teams. The Go-Live Faster planning readiness report helps executives understand the state of a project prior to kick off and lays out a roadmap for the project.
Go-Live Faster has the ability to benchmark your commercial banking project at the discovery phase to other similar projects and predict failures up front.
Go-Live Faster teams for the Discovery phase consist of principal consultants to more than 15 years of commercial banking project experience across treasury management, payments, lending, and card lines of business.
All of these repositories are developed at the product level and can be extended to any commercial off-the-shelf application.
Go-Live Faster maintains defect repositories across the applications it supports. For each release, we have the ability to correlate past defects to the latest releases and help design intelligent testing processes.
Go-Live Faster release support teams consist of subject matter experts, manual QAs, test leads and test automation engineers across treasury management, payments, lending and, card applications.
ZenCX Conversion Solutions provides your financial institution with the most advanced suite of capabilities ensuring you’re your customers experience is optimized throughout any meaningful change events such as on-line banking re-platforms or major upgrades meeting your objectives including:
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Our flagship ‘Readiness’ solutions combine our proprietary frameworks, predictive analytics and our expertise to identify and eliminate catastrophic failures before they occur. A single metric at every stage of your digital implementation strategy helps keep you on schedule, reducing time to revenue by as much as 50%.
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